Running a restaurant is not an easy job. There are so many things going on at the same time that you often feel overwhelmed and do not know what to do in the end. However, if you go smartly and do not overwork yourself, you can manage your restaurant really easily.
You must be prepared for working long hours, dealing with clients, your employees and the other many things that seem to pop up every now and then. One major problem that people face is to manage their restaurant orders properly. Here are some tips:
- Online ordering
Online ordering is not a new concept but most people do not take full advantage of this facility. With new things like Samcart, your work has become easier than before. The free resources available for learning this software are a blessing because it is true that in the beginning, you can get very confused about what needs to be done in this program.
However, slowly when you start to unravel the secrets hidden in the program you will feel light as your work reduces to half. If your restaurant ordering system is still on call, change this. Everyone has an internet connection now.
All you need to do is focus on the marketing of this online ordering system so that the customers are aware of it. Everyone needs to make their own life easier. They will even help you build your restaurant into a more customer friendly place.
There are some other systems like samcart which you can use but you must read about them before you choose any one system. The different advantages and disadvantages associated with each system are to be understood before a final decision can be taken. These are not things you can change every now and then.
- Make a proper flow
In some restaurants, we have noticed the ordering system gets very confusing. There are several people in charge that no one knows who to listen to and follow orders from. A proper flow is a necessity when managing restaurant work. You can get more ideas about how to streamline this order process online.
Some of the more popular tips include using notes to write the time, table number, and order so that the chef, server and manager can all see the progress. Avoid creating a hassle as much as you can.
- Do not miss an order
One of the most basic mistakes that waiters make when they start at their job is missing an order. Their notepad may include the orders of the different tables. Once in a while, they tend to miss a page and mark it as served.
As a manager and owner of a restaurant, it is your job to make sure nothing like this happens. Do not be very open when you are checking this specific point. Instead, keep an eye on how things are happening. If a situation like this tends to rise, take care of it in a very subtle manner. Do not make a scene and cause an unnecessary commotion.
- The customer is your priority
You might feel like the order system is not very efficient right now. It might need a bit more time to become streamlined. Keep your customer as a priority in the meantime. As long as you are serving them well and not bothering them, you are good to go. With time and experience, things get smoother and your restaurant ordering system will become better.